help me!

Hi, I'm AppleG5, I installed Windows Vista on my eMachines PC a few weeks ago, and I need help.
Windows Vista cannot detect my CD Drive!!!
I looked in device manager and saw that the DVD/CD-ROM Drive: LITE-ON COMBO SOHC-4832K ATA Device had the following problem: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
I checked windows update, no luck. I tried updating the driver, nada. I don't know what is wrong!! Please help. Thank you SO MUCH in advance for any help.

Ok, I found the Cdrom.inf file in C:\Windows\inf. I read it first, and then I right clicked and pressed install. then it says "Instalation Failed." now what do I do??

Make Sure You BACKUP and Save This Key: "{4D36E965-E325-11CE-BFC1-08002BE10318}" 1.)Open regedit (Start > Run > Type Regedit) 2.)Browse to the following:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}] UpperFilters (Delete This Entry) LowerFilters (Delete This Entry)
3.)Delete the entries for UpperFilters and LowerFilters (If you don't have one of them that's ok) 4.)Exit regedit and reboot.

I have done like you said, but it still doesn't work.
"computerpro2" wrote:

Make Sure You BACKUP and Save This Key: "{4D36E965-E325-11CE-BFC1-08002BE10318}" 1.)Open regedit (Start > Run > Type Regedit) 2.)Browse to the following:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}] UpperFilters (Delete This Entry) LowerFilters (Delete This Entry)
3.)Delete the entries for UpperFilters and LowerFilters (If you don't have one of them that's ok) 4.)Exit regedit and reboot.

"computerpro2" wrote:

Make Sure You BACKUP and Save This Key: "{4D36E965-E325-11CE-BFC1-08002BE10318}" 1.)Open regedit (Start > Run > Type Regedit) 2.)Browse to the following:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}] UpperFilters (Delete This Entry) LowerFilters (Delete This Entry)
3.)Delete the entries for UpperFilters and LowerFilters (If you don't have one of them that's ok) 4.)Exit regedit and reboot.

What error code are you recieving when you go to "Device Manager"?

Ok, Firstly do the following
1. go to "Device Manager" 2. Locate your CD/DVD Device 3. Right Click on your CD/DVD Device and select "Uninstall" from the context menu.
Do not scan for hardware changes just leave it unistalled.
Then do the following if the registry key(s) re-appeared in the registry.
1.)Open regedit (Start > Run > Type Regedit) 2.)Browse to the following:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}] UpperFilters (Delete This Entry) LowerFilters (Delete This Entry)
3.)Delete the entries for UpperFilters and LowerFilters (If you don't have one of them that's ok) 4.)Exit regedit and reboot.
Then this should work out just fine for you.... Let me know if it doesnt.

Thank you so much! I've encountered the same problem (at the same time) as AppleG5 , and followed your clear instructions. Success ensued. (mine is: Toshiba A200 1MB-NOTEBOOK)
I wish you more good deeds in the future:)
-- moominta

Hi AppleG5. I had the same prob with my Acer T180 with Vista Home Premium. Go to support sight < http://support.microsoft.com/default.aspx/kb/kb/314060 > When the site opens, print the pages off and then follow the instructions on the page, which will tell you how to get into the registry and delete the Upper and Lower Filter, which is causing the drive not to work. It sure worked for me. -- OAP (Old Abandoned Person)
"AppleG5" wrote:

Hi, I'm AppleG5, I installed Windows Vista on my eMachines PC a few weeks ago, and I need help.
Windows Vista cannot detect my CD Drive!!!
I looked in device manager and saw that the DVD/CD-ROM Drive: LITE-ON COMBO SOHC-4832K ATA Device had the following problem: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
I checked windows update, no luck. I tried updating the driver, nada. I don't know what is wrong!! Please help. Thank you SO MUCH in advance for any help.

I have the same error on Vista home Premium with my Samsung YP-K3J mp3 driver. will the same instructions work???? -- Carol S
"computerpro2" wrote:

Ok, Firstly do the following
1. go to "Device Manager" 2. Locate your CD/DVD Device 3. Right Click on your CD/DVD Device and select "Uninstall" from the context menu.
Do not scan for hardware changes just leave it unistalled.
Then do the following if the registry key(s) re-appeared in the registry.
1.)Open regedit (Start > Run > Type Regedit) 2.)Browse to the following:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}] UpperFilters (Delete This Entry) LowerFilters (Delete This Entry)
3.)Delete the entries for UpperFilters and LowerFilters (If you don't have one of them that's ok) 4.)Exit regedit and reboot.
Then this should work out just fine for you.... Let me know if it doesnt.

I have flight simulator 2004 installed on Vista, but every time I start flight simulator, the bluescreen appears, the computer performs a memory dump and restarts. Please help me as I have spent loads of money on add-ons for fs9 but now can't use them!!
PLEASE PLEASE HELP!
Cameron

FS 2004 works for me. Is Windows Vista a Clean Installation or upgrade? Do you have the latest video drivers from the video card manufacturer? Is your video card supported in windows Vista? Are you overclocking etc?
-- Jupiter Jones [MVP] http://www3.telus.net/dandemar http://www.dts-l.org
"Cameron in trouble" <Cameron in trouble@discussions.microsoft.com> wrote in message

I have flight simulator 2004 installed on Vista, but every time I start flight simulator, the bluescreen appears, the computer performs a memory dump and restarts. Please help me as I have spent loads of money on add-ons for fs9 but now can't use them!!
PLEASE PLEASE HELP!
Cameron

my copy of flight sim 2004 wouldnt work once i installed the update, just crashed on load up. how ever i found a little bit of info on the ie3 read me which gave me a work around.
so here it is
Flight Simulator 2004 - If Flight Simulator 2004 stops responding after you have installed Internet Explorer 7 Beta, find the oleacc.dll file in the Flight Simluator folder and rename it to oleacc.old. Then restart Flight Simulator.
hope this helps
"Jupiter Jones [MVP]" wrote in message

FS 2004 works for me. Is Windows Vista a Clean Installation or upgrade? Do you have the latest video drivers from the video card manufacturer? Is your video card supported in windows Vista? Are you overclocking etc?
-- Jupiter Jones [MVP] http://www3.telus.net/dandemar http://www.dts-l.org
"Cameron in trouble" <Cameron in trouble@discussions.microsoft.com> wrote in message I have flight simulator 2004 installed on Vista, but every time I start flight simulator, the bluescreen appears, the computer performs a memory dump and restarts. Please help me as I have spent loads of money on add-ons for fs9 but now can't use them!!
PLEASE PLEASE HELP!
Cameron

Sorry Guys, but none of this works! Isn't there anything else someone can think of. To help my computer info is below
Graphics Card: ATI mobility x600 256mb Processor: Intel Pentium 4 3.4ghz Memory: 1gb
"NightOwl" wrote:

my copy of flight sim 2004 wouldnt work once i installed the update, just crashed on load up. how ever i found a little bit of info on the ie3 read me which gave me a work around.
so here it is
Flight Simulator 2004 - If Flight Simulator 2004 stops responding after you have installed Internet Explorer 7 Beta, find the oleacc.dll file in the Flight Simluator folder and rename it to oleacc.old. Then restart Flight Simulator.
hope this helps
"Jupiter Jones [MVP]" wrote in message FS 2004 works for me. Is Windows Vista a Clean Installation or upgrade? Do you have the latest video drivers from the video card manufacturer? Is your video card supported in windows Vista? Are you overclocking etc?
-- Jupiter Jones [MVP] http://www3.telus.net/dandemar http://www.dts-l.org
"Cameron in trouble" <Cameron in trouble@discussions.microsoft.com> wrote in message I have flight simulator 2004 installed on Vista, but every time I start flight simulator, the bluescreen appears, the computer performs a memory dump and restarts. Please help me as I have spent loads of money on add-ons for fs9 but now can't use them!!
PLEASE PLEASE HELP!
Cameron

Go back to XP
"Cameron in trouble" wrote in message

Sorry Guys, but none of this works! Isn't there anything else someone can think of. To help my computer info is below
Graphics Card: ATI mobility x600 256mb Processor: Intel Pentium 4 3.4ghz Memory: 1gb
"NightOwl" wrote:
my copy of flight sim 2004 wouldnt work once i installed the update, just crashed on load up. how ever i found a little bit of info on the ie3 read me which gave me a work around.
so here it is
Flight Simulator 2004 - If Flight Simulator 2004 stops responding after you have installed Internet Explorer 7 Beta, find the oleacc.dll file in the Flight Simluator folder and rename it to oleacc.old. Then restart Flight Simulator.
hope this helps
"Jupiter Jones [MVP]" wrote in message FS 2004 works for me. Is Windows Vista a Clean Installation or upgrade? Do you have the latest video drivers from the video card manufacturer? Is your video card supported in windows Vista? Are you overclocking etc?
-- Jupiter Jones [MVP] http://www3.telus.net/dandemar http://www.dts-l.org
"Cameron in trouble" <Cameron in trouble@discussions.microsoft.com wrote in message I have flight simulator 2004 installed on Vista, but every time I start flight simulator, the bluescreen appears, the computer performs a memory dump and restarts. Please help me as I have spent loads of money on add-ons for fs9 but now can't use them!!
PLEASE PLEASE HELP!
Cameron

What about compatibility mode? Have you tried running it via the XP compatibility mode?
"Cameron in trouble" wrote in message

Sorry Guys, but none of this works! Isn't there anything else someone can think of. To help my computer info is below
Graphics Card: ATI mobility x600 256mb Processor: Intel Pentium 4 3.4ghz Memory: 1gb
"NightOwl" wrote:
my copy of flight sim 2004 wouldnt work once i installed the update, just crashed on load up. how ever i found a little bit of info on the ie3 read me which gave me a work around.
so here it is
Flight Simulator 2004 - If Flight Simulator 2004 stops responding after you have installed Internet Explorer 7 Beta, find the oleacc.dll file in the Flight Simluator folder and rename it to oleacc.old. Then restart Flight Simulator.
hope this helps
"Jupiter Jones [MVP]" wrote in message FS 2004 works for me. Is Windows Vista a Clean Installation or upgrade? Do you have the latest video drivers from the video card manufacturer? Is your video card supported in windows Vista? Are you overclocking etc?
-- Jupiter Jones [MVP] http://www3.telus.net/dandemar http://www.dts-l.org
"Cameron in trouble" <Cameron in trouble@discussions.microsoft.com wrote in message I have flight simulator 2004 installed on Vista, but every time I start flight simulator, the bluescreen appears, the computer performs a memory dump and restarts. Please help me as I have spent loads of money on add-ons for fs9 but now can't use them!!
PLEASE PLEASE HELP!
Cameron

done that and it doesn't work and I don't want to go back to XP because I will lose all of my files!! Please keep on trying to help me!
"Jason" wrote:

What about compatibility mode? Have you tried running it via the XP compatibility mode?
"Cameron in trouble" wrote in message Sorry Guys, but none of this works! Isn't there anything else someone can think of. To help my computer info is below
Graphics Card: ATI mobility x600 256mb Processor: Intel Pentium 4 3.4ghz Memory: 1gb
"NightOwl" wrote:
my copy of flight sim 2004 wouldnt work once i installed the update, just crashed on load up. how ever i found a little bit of info on the ie3 read me which gave me a work around.
so here it is
Flight Simulator 2004 - If Flight Simulator 2004 stops responding after you have installed Internet Explorer 7 Beta, find the oleacc.dll file in the Flight Simluator folder and rename it to oleacc.old. Then restart Flight Simulator.
hope this helps
"Jupiter Jones [MVP]" wrote in message FS 2004 works for me. Is Windows Vista a Clean Installation or upgrade? Do you have the latest video drivers from the video card manufacturer? Is your video card supported in windows Vista? Are you overclocking etc?
-- Jupiter Jones [MVP] http://www3.telus.net/dandemar http://www.dts-l.org
"Cameron in trouble" <Cameron in trouble@discussions.microsoft.com wrote in message I have flight simulator 2004 installed on Vista, but every time I start flight simulator, the bluescreen appears, the computer performs a memory dump and restarts. Please help me as I have spent loads of money on add-ons for fs9 but now can't use them!!
PLEASE PLEASE HELP!
Cameron

On Wed, 19 Jul 2006 23:44:01 -0700, Cameron in trouble wrote:

done that and it doesn't work and I don't want to go back to XP because I will lose all of my files!!

You are using a beta (most probably) time limited OS for serious use? -- Andrew, contact via http://interpleb.googlepages.com Help make Usenet a better place: English is read downwards, please don't top post. Trim replies to quote only relevant text. Check groups.google.com before asking an obvious question.

Hi Cameron, dont you have 2 HD (sata)? if you dont have, get one extra and install Vista on this HD Vista is still BETA !!! I have 2 HD 1 XP and 1 Vista so I can test it first its a bracked where i can change the first disk so I dont have to worry about my data you can allways burn it to a dvd!
MAX

Cameron, Go the the folder where FS is installed, right click the executable file and try run as administrator to see if you have a security issue. Jonty
"MAX" wrote:

Hi Cameron, dont you have 2 HD (sata)? if you dont have, get one extra and install Vista on this HD Vista is still BETA !!! I have 2 HD 1 XP and 1 Vista so I can test it first its a bracked where i can change the first disk so I dont have to worry about my data you can allways burn it to a dvd!
MAX

Cameron,
You may need to go back to XP. Vista being a beta is pretty much guaranteed not to work with some stuff and for most of us it is exactly what we want to use :-)
-- Richard Hay Windows Vista Build 5456 (x86) Windows Live Butterfly http://WindowsObserver.com
"Cameron in trouble" <Cameron in trouble@discussions.microsoft.com> wrote in message

I have flight simulator 2004 installed on Vista, but every time I start flight simulator, the bluescreen appears, the computer performs a memory dump and restarts. Please help me as I have spent loads of money on add-ons for fs9 but now can't use them!!
PLEASE PLEASE HELP!
Cameron

"Richard Hay" wrote:

Cameron,
You may need to go back to XP. Vista being a beta is pretty much guaranteed not to work with some stuff and for most of us it is exactly what we want to use :-)
-- Richard Hay Windows Vista Build 5456 (x86) Windows Live Butterfly http://WindowsObserver.com
"Cameron in trouble" <Cameron in trouble@discussions.microsoft.com> wrote in message I have flight simulator 2004 installed on Vista, but every time I start flight simulator, the bluescreen appears, the computer performs a memory dump and restarts. Please help me as I have spent loads of money on add-ons for fs9 but now can't use them!!
PLEASE PLEASE HELP!
Cameron

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